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Pozdravljamo sve povratne informacije i pitanja, a naš centar za korisničku podršku dostupan je 24 sata dnevno, 7 dana u tjednu. Obično odgovorimo unutar šest sati. Možete nas kontaktirati na engleskom ili vašem materinjem jeziku putem e-pošte ako je podržano. Također možete pogledati naša Često postavljana pitanja, Pravila i Uvjete za odgovore na najčešće postavljana pitanja.
Tim za korisničku podršku
E-pošta: [email protected]
Ako imate bilo kakvih pitanja o uslugama koje pružamo, pošaljite e-poštu Centru za korisničku podršku. Ako ste već podnijeli zahtjev, navedite podatke poput imena putnika i adrese e-pošte kako bismo lakše pronašli vašu kupnju. Ako ste podnijeli više zahtjeva, molimo vas da navedete gore navedene podatke za svakog putnika/podnositelja zahtjeva.
Odjel za naplatu
E-pošta: [email protected]
Naš odjel za naplatu može vam pomoći s upitima u vezi otkazivanja ili plaćanja. U svojoj e-poruci navedite podatke kao što su puno ime putnika, njegova adresa e-pošte i datum kupnje. Molimo vas da navedete iste podatke za sve podnositelje zahtjeva ako se podnese više zahtjeva. Ako kontaktirate svoju banku ili tvrtku kreditne kartice, morate uzeti u obzir daljnja kašnjenja. Sva pitanja vezana uz plaćanje rješava naš odjel za naplatu, a mi ćemo odgovoriti najranije u roku od 1 radnog dana.
Podrška putem telefona
Nazovite nas na +44.2045781433 kako biste odmah dobili izravnu pomoć.
Primjenjuju se naknade za međugradske pozive.
This website is owned and operated by a private company that specializes in eVisa processing.
Our team is dedicated to assisting international travelers with applying for Electronic Visas and Travel Authorizations. We are not affiliated with any government authority; however, we simplify official application processes through expert support and secure online tools.
Please submit the online form on the Contact page, and we will get back to you within 24 hours.
Company address:
Immitech Services Ltd
75 Prodromou Avenue
2063 Nicosia, Cyprus
American Society of Travel Advisors
We are member of ASTA, the American Society of Travel Advisors, registration number 900390853. ASTA is a trade association that was formed to represent and defend the business and regulatory public policy interests of travel intermediaries.
Migration Agents Registration Authority
We assist clients with the application and obtainment of electronic visas through our Australian immigration advisor, who is registered under number 1466320 and officially authorized by the Department of Home Affairs of the Australian Government.
We assist travelers with every step of the UK ETA application process. Our service includes detailed review, error correction, and live status updates so you’re always informed. With clear pricing, a full satisfaction guarantee, and quick delivery of your ETA confirmation by email, we make the process simple and stress-free while you focus on your trip.
UK ETA eVisa application assistance
Application review and error checking
Real-time application status updates
Transparent pricing and a 100% satisfaction guarantee
UK ETA confirmation delivered by email
This website is operated by a private company and is not affiliated with or endorsed by any government agency. Our purpose is to assist travelers by streamlining the often complex processes involved in immigration and eVisa applications through our specialized travel authorization consultancy services.
Applicants have the option to apply directly through the official government website without using our services. Please be aware that engaging with our services does not establish any form of attorney-client relationship or legal representation.
Policies and requirements for travel documents are solely determined by the relevant issuing authorities. These regulations govern the conditions under which foreign nationals are permitted to travel to, enter, or remain in a specific country. We play no role in establishing or modifying these policies, nor can we influence decisions made by such authorities.
It is imperative that applicants provide accurate and complete information when submitting their applications. Issuing authorities may deny or revoke travel documents at their discretion for various reasons. Intentionally providing false or misleading information can lead to serious legal repercussions and penalties.
Fees for our application assistance services, as displayed on our website, include applicable government fees and taxes, where relevant. The cost breakdown and scope of services are transparently outlined during the order process.
Information provided on this website regarding immigration matters is intended solely for general informational purposes. It should not be regarded as legal advice. If you have specific legal concerns, we strongly recommend consulting with a licensed attorney or qualified legal professional.
While every effort is made to ensure that the information provided on our website is accurate and current, we do not warrant its completeness, reliability, or accuracy. Technical issues beyond our control may also cause temporary website downtime or unavailability.
This website may contain links to external sites that are not under our control. We disclaim any responsibility for the content, products, services, or materials offered through such third-party websites. By accessing and using this website, you acknowledge and accept these terms and disclaimers.
For any questions or further information regarding our terms and services, please do not hesitate to contact us.
Last updated: September 15, 2025
About this Website
Our mission is to help travelers through complex immigration systems with our travel authorization consultancy. Applicants can apply directly at the appropriate government website. There are disclaimers located on the footer of every page of this website.
Our Services
Delivery Policy
Currency of Transactions
All services are sold in British pounds.
Declaration
By submitting your ETA application using our processing service you confirm that, to the best of your knowledge, the information you have given is correct. You confirm that if you provide false information your application may be refused, you may be prosecuted, or you may be banned from the UK. If you are applying on behalf of someone else you must have confirmed with them that the application is complete and correct.
Refund Policy
All products and services purchased from this website are fully refundable within the 90 days of the date of purchase. The request for a refund must be to submitted within 90 days from the day the order was received. We reserve the right to not issue a refund if the request is received after 90 days from the date of purchase. Refunds for card transactions are issued within 2 business days. If you have any questions with regards to your order, please contact our customer service department. If you wish to cancel your order, please contact us with the reasons for the cancellation request. You should not contact your card company or bank to file a dispute, as this will only delay the refund process.
Recurring Billing
This website does not offer any type of products or services that comes with a recurring billing. All purchases on this website are 1-time transactions.
Typographical Errors
In the event that a product or service is mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any orders listed at the incorrect price. In the event your card has been charged, a full refund will be issued in the amount of the incorrect price.
Links
This website contains hyperlinks that may take you outside this website. Links are made available for your convenience. However, the inclusion of any link does not imply endorsement or approval by our company. We are not responsible for any links to and from our domain. Framing of our website at any level is prohibited.
Copyright Information
All products on this website are published by our company and are protected by copyright laws. Permission for use of our intellectual property should made in writing to our legal department.
Company Information
Immitech Services Ltd
75 Prodromou Avenue
2063 Nicosia, Cyprus
Intellectual Property Rights
Except where otherwise stated, we are the copyright holder of all content, layout, design, data, graphics, trademarks and logos under the this domain. The content is protected by international copyright laws. We will do our utmost to protect our rights, employees, customers, members and intellectual property. We will not hesitate to take legal action if necessary. Permission for use of our intellectual property should made by contacting our legal department.
Limitation of Liability
We shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this website or the performance of the products, even if we have been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Personal Use Limitation
The information, news, articles, emails, products and services provided by our company are for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, or other content, products or services obtained from this website without the express written permission from our legal department.
Warranty Disclaimer
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, this website disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. This website does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. This website does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Legal Form and Choice of Law
We abide by the laws of Cyprus. By using our website, purchasing a products or service, you have entered into a legal contract with our company. You agree that the prevailing party in a civil lawsuit may be awarded reasonable attorney’s fees.
Changes to the Terms and Conditions
We retain the right, at its discretion, to change our Terms and Conditions any time. Customers, members and all users of this website are recommended to review our Terms and Conditions, Privacy Policy, and Disclaimers (located on the footer of every page of this website) on a monthly basis.
Last updated: September 15, 2025
This website is committed to protecting our clients’ privacy. We only uses the information we collect to process orders requested by our clients. As a visitor to our website, you have the right to understand our information privacy practices. We understand that submitting your information over the Internet involves a great deal of trust on your part and we take this trust very seriously. Our highest priority is to ensure the security and confidentiality of our clients’ personally identifiable information such as name, address, phone number, email address and card details. Please review our Terms and Conditions page for more information.
What Information We Collect
We do not collect any personal information by you browsing our website. If you choose to order any of our products or services, you must voluntarily provide us with your name, address, phone number, email address and card information. Your information is not shared with any person, business or organization for any other purpose than to fulfil your order request. No card information is stored on our servers at any time. For statistical purposes we have installed Google Analytics, which you can withdraw your consent from by deleting the _ga file from your computer.
Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file or visit our Cookies Page for more information. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited. With cookies diabled you may not be able to submit your order. Please review our full Cookie Policy for more information.
Use of Your Data
The information you voluntarily provide to us is only used to process your order. User data is never disclosed to any third parties unless as otherwise disclosed in this privacy statement. We disclose your personal information as required by law, such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, to any other third party with your prior consent to do so.
Links to Other Web Sites
On our site there are some outgoing links to other sites for the purpose of providing visitors with additional information about our services and to introduce sites we recommend. The fact that we provide these links, however, does not mean that we approve of or endorse the content, services or products offered by those sites. Should you follow the links, we cannot be held liable for any way you may utilise those sites, or for any content they include. When visiting the site of any third party provider, we strongly recommend you read their terms and conditions thoroughly.
In some instances, visitors may arrive at our site via a link provided by a third party. In this instance, we cannot be held liable for the way the other site is utilised or for its content. We recommend you read the site’s terms and conditions thoroughly. Any third party sites with links to www.etastravel.net are not offered by us, and are not within the control of our company. In instances where we do link to third-party sites, we make every attempt to ensure that those sites are not in violation of any legal requirements. However, it is not possible to conduct continual or permanent reviews of the status of such sites, and it would be unreasonable to expect us to do so. Any links we allow are with sites we cannot detect to have been in violation of any legal requirements. Should we detect such violations, all measures would be taken immediately in order to remedy the situation.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may do the following: correct, update, amend, delete/remove or deactivate it, by contacting our Customer Service Department: [email protected]
Sharing of information
The only time we might share your information is if we are legally required to provide some user information or individual access information related to law enforcement agency, court of law, or other government agency in response to their request, subpoena, or court order. We do not share your information for any marketing or other purpose.
Security
Our shopping cart includes a Secure Socket Layer (SSL) certificate to protect our customers’ information when shopping online. SSL technology encrypts the customers’ name, address, and card information between your computer and our server. We work closely with Visa, MasterCard and American Express to eliminate any fraudulent transactions. It is easy to see that your connection is secure as the URL of your website will change from http:// to https:// indicating that the connection is secure during the check-out process. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot ensure its absolute security.
The Directive on ePrivacy
The only time we might share your information is if we are legally required to provide some user information or individual access information related to law enforcement agency, court of law, or other government agency in response to their request, subpoena, or court order. We do not share your information for any marketing or other purpose.
The Directive on ePrivacy
We adhere to the Data Protection Act of 2018, which outlines the requirements for companies regarding customer privacy protection and the manner in which all personal data is processed.
Changes in this Privacy Statement
If we decide to change our Privacy Policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
The General Data Protection Regulation (GDPR) is a regulatory framework for personal data processing in the European Union (EU) and the European Economic Area (EEA).
The European Parliament and Council implemented the rule (EU 2016/79) on April 27, 2016.
The GDPR’s key goals are to:
Governments outside the EU/EEA exercise various rules on the processing of personal data. Some regulatory systems are comparable to the GDPR, while others are significantly more constrained. Global corporations often adhere to the GDPR framework, which is regarded as a leading standard for data processing. The internet is made up of millions of websites, each of which requires certain data to be placed on the computers of visitors.
Data saved can be classified as follows:
This website does not require any traceable data to be saved on the computers of visitors in order to work properly. Visitors are fully anonymous. The only non-traceable data gathered is for technical analysis. To secure data transfers to and from our website, we use SSL (secure socket layer).
Only visitors who contact us submit traceable data. What you write in your email and include is entirely up to you. If you contact us, we will have access to the information you submit. After we respond to your email, it will be permanently erased along with any attachments you may have included after 60 days.
We do not keep any personally identifiable information for any reason other than offer our services and respond to your questions. This website is designed for visitors who are at least 18 years old.
If you have any queries about GDPR or privacy, please contact the Data Protection Officer at any time: [email protected]
Contact our Legal Department
Email us at [email protected] for further assistance.
Last updated: September 15, 2025
We offer a full refund for all products and services purchased through this website if a refund request is submitted within 90 days from the original purchase date. Requests for refunds must be made within this 90-day period from the date you received your order.
For transactions made using a credit or debit card, refunds are typically processed and issued within two business days following approval of the request. Please allow additional time for the refunded amount to reflect in your account, as processing times may vary depending on your bank or card provider.
If you have any questions regarding your order or need assistance, please reach out to our customer service department for prompt support. Should you decide to cancel your order, we ask that you contact us directly, providing the reasons for your cancellation request. This helps us process your request efficiently and improve our services.
We kindly ask that you do not contact your credit card company or bank to file a dispute for a refund. Initiating a dispute may cause unnecessary delays and complicate the refund process. By contacting us directly, we can ensure your request is handled quickly and effectively.
For further inquiries or assistance, please feel free to reach out to our customer service team at any time.
Last updated: September 15, 2025
A cookie is a text file which a web site saves on a user’s computer after the user visits the site. The cookie is stored by the user’s browser in a location reserved for cookies.
A cookie saves information about the user’s visit to the web site. This information can include the user’s preferences regarding web site appearance and behavior, based on the user’s actions at that site. Cookies can also keep track of the number of visitors visiting each page at a site.
There are two main types of cookie:
Notice
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit “More info” to provide a controlled consent.
Cookies Policy
Why do we utilize cookies, and what are they?
“Cookies” are file formats that are used for a variety of reasons, including adjusting the Website’s layout to your device, gathering statistical data, enhancing your user experience, and so on.
You consent to the establishment of cookies by entering and exploring this Website and purchasing the services offered.
These include session cookies (which are automatically deleted when you close your browser), persistent cookies (which are stored on your device for a long time), owned cookies (which are sent to your device by our Website to collect data for our use), and third-party cookies (which are sent to your device by a third party) (service providers we have contracted, e.g., links to social media to reshare our content).
Cookies for user login, cookies for user security, cookies for authentication or identity, add-on cookies, user interface cookies, and certain session cookies are exempt from such permission.
Please be aware that if you modify your browser’s settings by deactivating the limits imposed on the storage of cookies, we will infer you give us your permission.
Furthermore, your consent will not be necessary if the placement of cookies is essential to provide a service on our Website that you have specifically requested.
Third-party cookies are subject to the Privacy and Cookies Policies of the third-party.
We are not responsible for the content or validity of the third-party Policies mentioned above.
The following cookie types may be installed in your browser by us:
| Cookies name | Supplier | Category | Type | Storage Period |
| Authorization | Owned | Necessary | Technical | Session |
| _ga_# | etastravel.net | Marketing | Analytical | 2 years |
| _ga | etastravel.net | Marketing | Analytical | 2 years |
| _gcl_au | etastravel.net | Marketing | Analytical | 3 months |
| mtm_consent_removed | etastravel.net | Necessary | Technical | Persistent |
| _hjTLDTest | etastravel.net | Statistics | Analytical | Session |
| _hjSessionUser_# | etastravel.net | Statistics | Analytical | 1 year |
| _hjSession_# | etastravel.net | Statistics | Analytical | 30 minutes |
| IDE | doubleclick.net | Marketing | Analytical | 1 year |
| CookieConsent | etastravel.net | Necessary | Technical | 1 year |
| test_cookie | doubleclick.net | Necessary | Technical | 15 minutes |
| hjViewportId | hotjar.com | Statistics | Analytical | Session |
| hjActiveViewportIds | hotjar.com | Statistics | Analytical | Session |
| pagead/landing | doubleclick.net | Marketing | Analytical | Session |
| pagead/1p-user-list/# | google.com | Marketing | Analytical | 30 days |
| 1.gif | imgsct.cookiebot.com | Necessary | Technical | Session |
| pagead/landing | googlesyndication.com | Marketing | Analytical | Session |
What rights does the user have when it comes to blocking or refusing cookies?
You can revoke your permission to the placement of cookies by this Website at any time by changing the settings on your device’s browser.
For the most common internet browsers, here are links to instructions on how to handle or erase cookies:
Keep in mind that if you disable cookies, you will lose access to certain Website functions that require them.
You may also set your computer browser to automatically allow or reject all types of cookies. You can also set your browser to inform you whenever a cookie is received, allowing you to choose whether or not to accept it.
You can also enable private browsing, which prevents your browser from saving browsing data, website logins, cookies, and other information about the web pages you visit, and non-tracking browsing, which prevents your browser from tracking your visits and user patterns.
Last updated: September 15, 2025
We’re here to assist you! Our Customer Service Center operates 24/7 to address any feedback or inquiries. Most questions receive a response within six hours. You can reach out to us in English or, if available, in your preferred language. For quick answers, you may also consult our FAQ, Policies, and Terms pages.
Customer Service Team
Email: [email protected]
For general inquiries, please email us. If you’ve already submitted an application, include the traveler’s name and email to help us locate your record quickly. For multiple applications, kindly provide details for each traveler.
Billing Department
Email: [email protected]
Our Billing Department can assist with payment-related questions, including cancellations. Please include the traveler’s full name, email, and purchase date in your email. For multiple applications, kindly provide details for each traveler. Contacting your bank or credit card company may cause additional delays. We aim to respond to all billing inquiries within one business day.
Support by phone
For immediate assistance, please call us at +44.2045781433. Please note that long-distance charges may apply.
